Do you need assistance or information 
our products or the services we offer?

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Do you want to send a product for repair?

Download the Fault Report form and fill it out in all its parts.
Send it to, so we can verify the best way to solve the reported problem.
If a return is actually requested, we will notify you of a Merchandise Return Authorization Number (MRA), to be indicated at the bottom of the Fault Report Form.
You can then proceed with the shipment of the product.

Remember to leave a paper copy of the Fault Report (completed with the MRA-n°) in the package.


Payment Technologies Srl

Tel +39 02 9696 141